How to make a Complaint:
There are three options for making a Complaint about alleged breaches of the National Integrity Framework or anything which constitutes Prohibited Conduct; you can report directly through the following methods to:
Report to Sport Integrity Australia (SIA) - Child Safeguarding or Discrimination ONLY
Report to AusCycling - all other matters not relating to Child Safeguarding or Discrimination
Report to GESA - all other matters not relating to Child Safeguarding or Discrimination
Report to Sport Integrity Australia (SIA)
Breaches of Child Safeguarding or Discrimination ONLY
Complaints Process: Step by Step
SIA will manage reports that relate to Prohibited Conduct under the Child Safeguarding Policy, or allegations relating to Discrimination based on a Protected Characteristics, including race, sex, age, disability or religion.
To report a breach of an integrity policy, submit directly to Sport Integrity Australia via the following REPORT NOW LINK (select “Mountain Bike -AusCycling” when prompted to ‘Select the Relevant Sport’):
Making an Integrity Complant or Report
Complaints Process - Step by Step
Phone: 1300 027 232
Report to AusCycling
Report to GESA
AusCycling will manage reports that relate to any other prohibited conduct under the National Integrity Framework. To make a report submit your complaint to AusCycling:
If you feel you would like to first raise your complaint with the GESA Committee rather than taking directly to SIA or AusCycling please send an email to us at hello@gravityendurosa.com ensuring you include the following details where the information provided in this complaint form will be handled in accordance with the AusCycling Privacy Policy
First Name, Last Name, Email, Phone:
Are you 18 years or over? Yes/No
What is your role (tick all that apply) - Administrator / Athlete / Parent / Spectator / Referee / Board/Committee Member / Coach/Assistant Coach / Employee / Volunteer
Nature of the Complaint: Code of Conduct Breach / Member Protection Breach / Personal Grievance / Social Media Breach / Competition Manipulation Breach / Improver Use of Drugs & Medicine Breach / Drone Policy Breach / Child Safeguarding Breach / Unsure / Other
Date of incident * dd/mm/yyyy
Details and/or description of the person you are complaining about: Include Full Name, Position and any other relevant information that will assist in identifying the person.
What happened? * Please provide as much information as possible including details of who was involved, describe what happened and when (time/date), where and how you found out about the breach.
Were there any witnesses to this incident? * Yes / No – if yes please provide details including name and contact details if you have them
Do you have any files to share at this time? Screenshots / emails / photo / video
If appropriate, would you consent to mediation with the respondent? * Yes / No
Declaration
I agree that the information provided in this form is true and correct *
I agree that AusCycling Australia may refer my matter to another Organisation for processing if applicable *
I accept that the information provided may be used and disclosed for the purposes outlined in AC Privacy Policy *
If your report includes information about potential imminent harm, an ongoing risk of harm or information about criminality, we may provide your details or information from your report to relevant law enforcement or other relevant parties